The short answer: everything on a real estate file that is not the selling. The longer answer is one file, walked from the day it lists to the day it closes — the Alberta way.
Before a property is ever shown, the file is built. The listing agreement is prepared and signed, FINTRAC is run through the brokerage's verification system, and the listing is entered in Pillar 9 and checked. Photography, floor plans, and signage are coordinated. The sellers get an introduction and know what happens next. The showing service is set up. Done properly, the file is compliant and complete before the first buyer walks in — not patched together after the offer lands.
When an offer is accepted, the coordinator carries the contract to closing. The deposit is tracked until it is confirmed in trust. Every condition and deposit date goes on the calendar, with reminders ahead of time — never on the day. Condo documents are ordered, the RPR is gathered, inspections and walk-throughs are coordinated, and waivers are prepared and filed as conditions are met. Both lawyers, both brokerages, and every party on the file are kept briefed, so nobody has to ask where things stand.
As the deal firms up, the lawyer packages go out to both sides — contract, amendments, waivers, RPR. Executed documents are filed and uploaded to the brokerage's compliance program, tracked until done. On closing day the correspondence runs until funds are confirmed and keys are released, and the file is archived audit-ready. Months later, if the brokerage or a lawyer asks for anything, it is all in one place.
A good coordinator is measured by what never happens. No deadline discovered on the day. No document chased at the eleventh hour. No client asking where things stand.
A transaction coordinator is not licensed, and the work respects that line. Advice, negotiation, and pricing stay with the agent. Showings and open houses are the agent's. What comes out of an inspection, and any repair request or dispute, stays with the agent and the other party. The coordinator's desk is the file — the paper, the dates, the people, and the follow-through — run so well that the agent is free to do the part only a licence can do.
That is the whole job: the file, handled, from listing to closing — so the agent can sell.